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Personal Data Collection Statement

This statement aims to explain to you the reasons for collecting your personal data, the intended use of the data, parties that may receive your data, and the methods for reviewing, inspecting, and correcting your personal data.

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We understand our responsibility for collecting, holding, processing, or using personal data. Providing your personal data is entirely voluntary, and you may choose not to provide the personal data we require. However, this may result in our inability to deliver the requested services to you.

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Why do we collect your personal data and how will the data be used?

Personal data is collected for the following purposes:

  • Processing, implementing, executing, and enforcing requests under this document or any other documents you may submit to us from time to time;

  • Designing new or enhancing existing products and services we provide;

  • Maintaining contact with you;

  • Statistical or research purposes;

  • Data verification for our internal business and administrative purposes;

  • Any other purposes directly related to the above.

For our policy on using your personal data for advertising or marketing purposes, please refer to the "Use of Personal Data for Direct Marketing" section.

 

Who will have access to your personal data?

Personal data will be treated confidentially, and disclosure to the following parties may occur when it is necessary for the purposes of collecting personal data or directly related purposes (For the policy on distributing your personal data for advertising or marketing purposes, please refer to the "Use of Personal Data for Direct Marketing" section.):

  • Any person authorised by our company to provide services;

  • Any agents, contractors, or third-party service providers for management, data processing, telecommunications, computers, payments, and technical outsourcing, related to the operation of our company and the services provided to you;

  • Other companies that assist in collecting your data or contacting you, such as research survey companies, to enhance the services we provide to you.

Your personal data may be provided to the above parties within or outside Hong Kong.

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Right to Access Personal Data

You have the right to:

  • Verify whether our company holds your personal data and inspect any such data;

  • Request our company to correct any erroneous personal data about you; and

  • Understand our company's policies and practices regarding personal data.

For access, correction, or other related requests, please email:

Data Protection Officer

Email: unlimited@sffo.hk

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Use of Personal Data for Direct Marketing

In addition to the above purposes, our company intends to use your name and contact information for advertising or marketing purposes, including sending promotional materials and conducting direct marketing on the following products, services, advice, and purposes: insurance; annuities; MPF/Occupational Retirement Schemes; wealth management; investment; banking; financial services; credit cards; medical/healthcare; education; recruitment; training; rewards/promotional plans; charity/non-profit purposes ("Categories of Promotional Targets").

 

For direct marketing purposes, we may provide your personal data to any of the Categories of Promotional Targets described above, as well as call centres, marketing, or research service providers, so that they may send you promotional materials and conduct direct marketing on their products and services through mail, email, or other means. Before using or providing your personal data for the above direct marketing purposes, we will obtain your written consent and will only use or provide your personal data for direct marketing purposes after obtaining such written consent.

 

You may withdraw your consent to the above at any time in the future. After that, our company must stop using your data for direct marketing purposes.

If you wish to withdraw your consent, you can notify us by email at the email address mentioned in the "Right to Access Personal Data" section. Any such request should clearly state the details of the personal data concerned.

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Revision of this Personal Data Collection Statement

We reserve the right to add, modify, update, or revise this Personal Data Collection Statement at any time without notice, and we will only notify you of such modifications, updates, or revisions. If we decide to modify our personal data policy, we will notify you of the modifications through our website or by email, allowing you to learn about the data we collect, how we use it, and when we disclose it. Any such modifications, updates, or revisions will take effect immediately upon publication.

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Other Information

If you have any questions about any part of this Personal Data Collection Statement or would like more information about our company's data confidentiality practices, please feel free to contact us at any time.

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